All updates
✨New

Screenshots of the page, in one click from the widget

Your customers can now show you the problem instead of describing it. A camera button sits next to Attach in the feedback widget: one click takes a screenshot of the page they're on and attaches it to their message, with the page's address.

  • They see a preview first, and can retake or remove it before sending
  • Password, card and one-time-code fields are blanked out, and so is the widget itself
  • Nothing is captured until they press the button
  • If part of the page can't be drawn, such as a frame from another site, the widget says so and offers a screenshot of the browser tab instead
  • Works for both a first message and replies, as one of the 5 files a message can carry

Already live on every site that has the LotsTeam widget. There's nothing to update on your side. Want something on your page kept out of screenshots? Add data-lt-private to it. https://lots.team