Custom domains for your LotsTeam portal and workspace

Your users should see your brand, not ours. LotsTeam lets you run each project's public portal on your own domain, such as support.yourproduct.com. Your organization's workspace can also have its own domain. Customers post, vote, read your changelog and follow their support requests there.

What you can do

• Give each project's portal its own domain, so every product you run has its own support address.
• Give your organization a domain such as team.yourbrand.com.
• Customers and teammates can sign in on your domain with Continue with Google or a one-time email code. You can switch either option off per project.

How to set it up

• Open the project's settings, add the domain, and add the one DNS record LotsTeam shows you (a DNS-only CNAME).
• LotsTeam issues and renews the certificate automatically.
• Your AI agent can do it too: add_project_domain returns the record to add, and verify_project_domain checks when the domain is live.

Worth knowing

• Each project has one portal domain. Adding a new one replaces the old one.
• Internal projects have no public portal, so they don't need a domain.
• Custom domains come with every plan.

See pricing at https://lots.team/pricing · Help: https://support.lots.team